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  • Career, Learning, Life Hacks, Startup

There is always more work to do.

This post is part of the Startup Edition series on Enterpreneurship What’s on your To-Do List? Right now you have something else to do. Later today you will also have something else to do. And tomorrow you will have the…

  • Career, Learning, Life Hacks, On Writing

Be right when someone asks.

Lemonade Stand

This essay is written as part of the Startup Edition project – check out the other essays here. Think. When was the last time you were right? Absolutely, positively certain with no chance of being wrong. Now, think of the…

  • Innovation, Lean, Life Hacks, On Writing, Product Thoughts, Startup

Email, the Operating System for Life

Why you should bring your interactions to the place where people already spend their time. Email is the #1 Destination photo by Ryan Hoover published a great article the other day on the trend of using email as an…

  • Customer Experience Report, Customer Success, Life Hacks, Productivity, Startup

The Customer Experience Report for Jan 26, 2013

Hello! I’m sharing insights about customer experience. Please let me know what you like, don’t like, and if you’d like to subscribe, you can get an email in your inbox here. The Customer Experience Report January 26, 2013 – An Occasional…

  • Innovation, Learning, Life Hacks, Productivity

You should learn to code today

stretch your brain by coding

What can you get done in a day, or a weekend? Today, I learned how to call my phone automatically today with a REST API and to play background music when the caller picked up. Yeah, you say, that’s easy…

  • Agile, Agile Marketing, Innovation, Lean, Startup

Here’s how to find Metrics that Matter

Is there an Easy Solution? The biggest challenge for most businesses is getting from “this is a nifty silver bullet” to “this service is an integral part of our business” I bet you’ve been there, either as the buyer or…

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