3 Steps for Making Yourself useful online. Be useful on Twitter. There are a few things you can do to make yourself helpful, to provide additional value, and not too annoy your new-found Twitter friends. You can do this by…
What’s your brand on Twitter, or more broadly, what’s your brand online? I delight customers (or at least, work to delight them) in my work life online, and I try to do the same thing whenever I encounter someone new…
Ever start talking to someone about an idea that you hold dear to your heart, only to find that when you say it out loud it doesn’t come out *quite* the way you want? Your pitch is the difference between…
If you’re in a job like mine (which is likely if you’re reading this), you type. A lot. In fact, you probably type most of your day away. Would it surprise you to know that much of the time, you’re…
Neon Open Sign Originally uploaded by gregmeyer Are you open to new ideas? Do you spend some of your time every day thinking about divergent or weird things? Have you challenged yourself to question the ways things are done lately?…
Shel Israel’s Twitterville gives an entertaining fly-through of the world of Twitter, from the beginnings of the service to its current state as a real-time news service for millions. Israel also profiles several businesses that have engaged customers on Twitter…
How many times have you thought when experiencing a negative service experience: “if only I knew who to talk to, I would give them a piece of my mind … right now!” Mobile and social tools now make that possible,…
Google Buzz is a better Bulletin Board. For the children of the 1980s, that’s not a negative connotation. When I first heard the squawky dial-up modem (1200 baud) to a far-away server and saw the monochrome ASCII listings for files…
CNN reported this week that Twitter subscriber growth had peaked and that visits to the site were relatively flat. This information doesn’t seem to match the reports from Twitter itself that the number of tweets per day keep growing and…
