Makers need to make in the real world Get out of the (electronic) building Last evening, as the Pacific Northwest sunshine (yes, we do have that here in the Spring and Summer and Fall) was blazing, I was weeding my…
This post is a contribution to Startup Edition. Tools are a Commodity We could talk all day about the tools we use. Agile is Best! Pomodoro is Best! Pen and Paper is Best! Getting everyone in a room is Best! (You…
In the movie Star Trek II (and in the more recent reboot), then-Starfleet Academy cadet James T. Kirk relates the story of the training exercise to try to save the Kobayashi Maru as a key learning experience for his transformation…
What does it take to succeed? this post was inspired by Bijan Sabet’s Who Took a Chance on You? and is a contribution to Startup Edition. If you’re reading this post, it’s likely someone took a chance on you. If you got a “lucky…
In my experience, successful organizations do a few things right when it comes to people. Not only do they do a great job attracting, discovering, and retaining people, they do a great job at “catching people doing something right.” What…
Prepare to wonder if people are recording, and then to not care. When I saw them on the street, I wondered, “do they know that they look ridiculous?” And then I realized – I was about 500 yards from the…
Why you should bring your interactions to the place where people already spend their time. Email is the #1 Destination photo by Ryan Hoover published a great article the other day on the trend of using email as an…
We have a content publishing problem Hey you there. The one with the combination of WordPress, Hootsuite, Tweetdeck, Twitter, Buffer, Facebook, Pinterest, Google+, Slideshare, Excel, Word, and a Google Docs mishmash of information ending in Google Analytics, Mixpanel, Apptentive and…
Poor Customer Service is No Excuse. You Can Do Better. Think of the last time you contacted a “Big Brand.” Did you feel appreciated, acknowledged or loved by their response? If so, that’s great! If not, then you probably had…
