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  • Customer Development, Customer Strategy, Customer Success, Lean, Product Strategy, Product Thoughts, Startup

What makes freemium pricing work?

Free

photo by   Should you give away your product for free? The concept of “freemium” — or providing a product offering that doesn’t cost the customer anything, and allows for the prospect of future upsell — has great success…

  • Food, Media Mind, Photography, Product Thoughts

I’m keeping my Instagram account: here’s why.

If you opened a web browser and saw the news today, you’d see outrage at the proposed changes to the Instagram Terms of Service, a response from the Instagram team, many people on many social networks vowing to move, archive, or otherwise…

  • Customer Development, Customer Strategy, Marketing Strategy, Swag

Provide solutions, not giveaways

Have you ever been to a trade show where you found a t-shirt, a cool robot, or other swag? Or maybe dropped your business card in a bowl for a chance at an iPad or something even better? And did…

  • Media Mind, Product Thoughts

What sells when everything wants to be free? Identity, security, and utility.

Chris Anderson’s recent book, Free (referenced on his blog), paints a vivid picture of a world where information wants to be free. Anderson’s thesis — that the underlying architecture making it possible to produce digital content is getting cheaper all…

  • Marketing Strategy, Media Mind

What should your business model be: Free, “Freemium”, or Paid Content?

How can you make money off of a free product? Chris Anderson writes in “Giving it All Away” in today’s WSJ that the classic example is the two-sided model, where a small number of paying customers (AdSense buyers or TV…

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