Find the Trust Agents in your organization, and Explain them to Everyone Else
[slideshare id=3339686&doc=socialcrmthenewrulesofrelationshipmanagement-100304181215-phpapp02&type=d] Organizations are getting social, whether they like it … or not. In their report “Social CRM: The New Rules of Relationship Management“, Altimeter Group‘s R “Ray” Wang and Jeremiah Owyang detail 18 use cases to help businesses react…
