Are you selling a vitamin or a painkiller?

Which conversation would you rather have? Initial exchange with a friend: “Would you try my new product/service/idea?” Response: “Of course, it’s great!  I love it!” 2 Weeks later. Asking the friend again: “Are you still using my new product/service/idea” Response:…

“Good Enough” gets you going

As I’m now in a hybrid marketing/customer support/product support/all hands on deck position, I think a lot about the best way to spend my time (at work, and at home).  Inevitably, the thinking goes like this:  “I don’t have enough…