Data Operations

Posts about data operations, analytics, and organizational data management

182 posts

Slow and steady creates results

Photo by Jason Leung on Unsplash Join smart, curious folks to get the Data Ops 📊 newsletter each week (it’s free!) Photo by Tamanna Rumee on Unsplash This is the 48th essay I’ve written this year. How am I doing?…

Building a data-driven demo

Join smart, curious folks to get the Data Ops 📊 newsletter each week (it’s free!) One of the hallmarks of Product Led Growth (or “self-guided trial” if you’re old-school like me) is the ability for trialers to get their hands…

What is it like to startup?

Patrick McKenzie’s excellent article “What Working at Stripe Has Been Like” has spurred my brain this week into thinking about the difference between working for a “regular” company and a startup, and the relative changes needed in perspective to enjoy…

Moving from Reports to Insights

Almost all organizations maintain reports based on their collection of 1st party data. First-party data – data collected directly from user actions – delivers feedback on what’s happening in your system based on customer and user activity. First-party data looks…

What is Data Operations, Anyway?

What is Data Operations, Anyway? Data Operations is a hidden team in your organization, connecting business and people systems and helping Sales Operations, Marketing, and Customer teams to present accurate metrics, marketing data, and customer operations to executive leaders. You…

Bringing a programmer’s mindset to no-code

Join smart, curious folks to get the Data Ops 📊 newsletter each week (it’s free!) If you look at an image in a popular magazine article like the one above on the phenomenon we are all calling “no-code” software development,…

What will you let drop today?

Photo by Austin Chan on Unsplash When you work in a startup, you are guaranteed to make a decision that will disappoint someone today. Every day is a series of stack-ranked decisions. You decide (in near real time) whether Item A is more…