Data Operations

Posts about data operations, analytics, and organizational data management

196 posts

Every manager has a rubric

Build your updates to answer the questions your team isn’t asking…yet Responses to weekly operating updates are not random. When you analyze the shape of an excellent operating update, the comments that managers make when they give feedback sound different.…

Why organizations keep forgetting

Why can’t organizations remember the “why”? Does this sound familiar? Someone in a meeting asks a question that the company already answered. Maybe it’s something simple like “why did we pick that vendor?” or “when did we stop offering that…

The atomic unit of organizational learning

Your updates list activity, not ingredients to drive change What job is an operating update actually supposed to perform? We usually assume the answer is obvious and that the update reports project status only. That assumption might not be right,…

Your chat should actually get work done

You’ve met AI as chat. It looks like Claude in the sidebar, or ChatGPT in a tab, or perhaps a Sparkle icon. The first interaction feels magical —> you type something, and get a response that almost seems like a…

Everyone has a launch plan until you ship it

  “Everyone has a plan until they get punched in the mouth” – Mike Tyson, 1987 People have been paraphrasing Mike Tyson’s boxing quote about about business plans since he said it. If you think it doesn’t apply in software,…