Data Operations

Posts about data operations, analytics, and organizational data management

187 posts

The pros and cons of Advanced Mode

Photo by Michal Mrozek on Unsplash “Any sufficiently advanced technology is indistinguishable from magic”– Arthur C. Clark When you use well-designed software, each click and flow feels like it follows the other in an almost seamless progression. This means that…

Why aren’t help docs better?

Photo by Ryunosuke Kikuno on Unsplash Perhaps this is your mental image of the perfect in-context help within a product. When you virtually walk into the product for the first time, a helpful librarian welcomes you to the library and…

Build a better digest email

Figma: @beyondpxls An example of an effective email digest from MileIQ, via ReallyGoodEmails Cutting through the noise of email is challenging. You need to create a call to action that gets attention, summarize information in a few screens or scrolls,…

Success criteria > Requirements

Hi, I’m Greg 👋! I’ve written more than 100 essays on product, data, and process where I noodle on an idea or a future product direction, often data that exists between systems. @Shopify that uses @Apple’s new #RoomPlan API. Here’s…

An ideal decision log for remote work

Hi, I’m Greg 👋! I’ve written over 100 essays on product, data, and process where I noodle on an idea or a future product direction, often data that exists between systems. “How did we get here?” is a frequent refrain…

What is Data Operations and why should I care?

How do you define the world of Data Operations or more broadly, the importance of data in a revenue organization? Most people start by looking at the data points itself (e.g. data quality), then the coordination of data between teams (e.g. data compliance…