There have been a few seismic moments in my career when I have known instantly that everything is going to change. In 1993, I remember the first time I used a web browser to browse what was going to become…
Original Photo by Inspire Toud on Unsplash Read Time: 9 minutes If you’re reading this but haven’t subscribed, join our community of curious GTM and product leaders. If you’d like to sponsor the newsletter, reply to this email. We are…
HAL 9000 from 2001: A Space Odyssey (source: 2001 Wiki) If you’re reading this but haven’t subscribed, join our community of curious GTM and product leaders. If you’d like to sponsor the newsletter, reply to this email. If you remember…
Photo by Rock’n Roll Monkey on Unsplash A quick ask Last Friday, I learned that my job had been eliminated. I’m looking for a new Product Role. click the banner to schedule a discovery call Here’s what I’m looking for:…
Too often, records are hard to tell apart even when they are duplicates It probably happens several times a day for many Sales ops or Marketing ops pros. A Slack message arrives, stating “I found a duplicate account in the…
“Know your customer” is a worthy goal. How do you know the attributes of your customers and what they are doing? With that information, how can you serve them better? It starts with a definition of a data model for…
The conflict between time and effort needed to reach a demo “aha” moment The goal of most software sales – after you know what the prospect wants – is to present them with an engaging demonstration that helps them learn…
A Google Sheets formula that handles an uncertain number of rows Taking a list of unknown length and reformatting it to a delimited list, adding a comma on the last item What is “Data Operations”? According to one pundit (me),…
A still from Apple’s 1984 Super Bowl commercial, directed by Ridley Scott If you’ve never seen this iconic 1984 ad for the Apple Macintosh computer, take a minute and watch. It will seem familiar to you, even 40 years after…
