CNN reported this week that Twitter subscriber growth had peaked and that visits to the site were relatively flat. This information doesn’t seem to match the reports from Twitter itself that the number of tweets per day keep growing and…
Twitter just made watching bad football games more interesting for me. I’ve been complaining this football season about the various wrongs the NFL has visited upon me: local game blackouts, the general poor play of my beloved Eagles just when…
[youtube=http://www.youtube.com/watch?v=sIFYPQjYhv8&hl=en_US&fs=1&] I took a vacation this week. It was relatively short (don’t blink — you’ll miss it), but I learned some important things along the way. I read Erik Qualman’s book Socialnomics: How Social Media Transforms the Way We Live…
As this is a “list” time of the year, I thought I would take a minute and share my thoughts about how to get started in Social Media in 2010. I’ve been talking to a lot of people about this…
My friend Adam wrote this week that Twitter’s growth may be slowing and that he doesn’t think Twitter will ever be truly mainstream. I disagree, and have two reasons to do so: the market penetration of Twitter is still primed…
I read @codybrown‘s excellent analysis of network growth and scaling with regards to MySpace, Facebook and Twitter this morning and got to wondering if the concepts he’s talking about can be applied to broader concepts in Customer Service. Brown presents…
Watching the Facebook Vanity URL gold rush tonight reminds me of the 1st online account I ever had with a public service: I had an AOL account. In that walled garden in the early 90s, everyone felt like friends and…
Before Google was a verb, Twitter was an avocation, and Facebook was a way to spend your evening, it was easy to know where to get your information. Step 1: Go to your local library. Step 2: search the catalog…
Twitter is here to stay. It’s not all LOLCats any more, or even just meeting Shaq in a diner on a whim. Twitter is a new communications medium, or maybe just an old one, repurposed: the water cooler, sized to…
