Deadlines force you to act

It’s easy to say “I don’t want to do it today, I’ll do it tomorrow.” It’s also easy say “that thing you asked me to do — I’ll take care of it.” It’s a lot harder to wiggle out of…

It’s easy to say “I don’t want to do it today, I’ll do it tomorrow.” It’s also easy say “that thing you asked me to do — I’ll take care of it.” It’s a lot harder to wiggle out of…
Dear Comcast (and other providers): it’s time to change your model. Creative destruction is the way Cable companies can become more than a mere pipe to the Internet. Wikipedia defines this term, first coined by philosopher Joseph Schumpeter, by stating:…
We all send email. We all make phone calls. We all have meetings. If you’ve ever worked in a large corporation, you’ve probably learned that it’s possible to go through all of these interpersonal activities and still feel at the…
“For every 10 posts, make 5 about your industry, 3 about your business, and 2 about you” —@TAMcCann at the Agent Reboot conference in Bellevue, WA. On Wednesday, I attended the Agent Reboot conference in Bellevue, WA. During his panel…

Matt Heinz wrote a great piece this week on staying “vacation fresh.” I love this idea, both because I returned from vacation this week and because I think Matt is always good at documenting important moments in time and extracting…

Fred Wilson’s recent post on the N+1 theory got me thinking this week about the choices that we make and how we’re defined by those choices. For example, many of us are forced to choose between this and that when…

“Just because it’s easy for you doesn’t mean it’s easy for everyone.” –Ed Epping, Williams College It’s been a lot of years now since I heard these words during a drawing class — it was valuable advice then, and I…

I hate to-do lists. Let’s be clear. A to-do list is the best way for me to remember that I haven’t finished doing something. If I start making lists I’ll remember all of the things I once thought were important…
3 Steps for Making Yourself useful online. Be useful on Twitter. There are a few things you can do to make yourself helpful, to provide additional value, and not too annoy your new-found Twitter friends. You can do this by…

What’s your brand on Twitter, or more broadly, what’s your brand online? I delight customers (or at least, work to delight them) in my work life online, and I try to do the same thing whenever I encounter someone new…