gregmeyer

gregmeyer

What does it mean when users are confused?

Photo by charlesdeluvio on Unsplash You often hear companies say, “we’re customer obsessed.” What does this mean exactly? Beyond the obvious reason of keeping current customers from leaving and lining them up for expansion opportunities, the idea of being customer…

Data Modeling for the Rest Of Us

“A data model created by business users who want to describe their Salesforce data, illustration, movie poster” – created in Midjourney by PromptHunt.com If AI-driven image prompts could create an effective data model for business users to describe the data…