An ode to console.log()
Photo by Thomas Peham on Unsplash Some of the first programs I ever wrote on a computer used PRINT to echo a line to the screen. Using BASIC, I filled the view with something like: 10 PRINT “This is cool!”20…
The coach will see you now
Photo by sydney Rae on Unsplash If you have a comment or are interested in sponsoring, hit reply. When I was younger I wanted to be a professional baseball player. Professional baseball announcer was probably a more realistic goal given…
Data Operations, revisited
Photo by Mauro Gigli on Unsplash If you have comments or want to sponsor the newsletter, hit reply. When I started writing about data operations 162 issues ago I suggested an example definition that focused on data shared between systems,…
AI is my copilot
Photo by Chris Leipelt on Unsplash The other day I conducted a product design session with a friend. He wanted to put together a design for a conversational chat application. The task covered the creation of a scenario and modeling…
From Atoms to Bits: Building Software from Cow Paths
from “To Pave The Cowpath Or Not” If you have a comment or are interested in sponsoring, hit reply. From “Least Resistance: How Desire Paths can Lead to Better Design” It’s not easy to be a technologist these days. For…
Dear Bot, may I speak to your manager?
This could be our near future A recipe for a CX Journey that leads you to escalation It seems like almost every company with a large volume of customer requests is looking into AI assistance to help them deflect (in…
10 common ways your revops data enrichment might be failing
Photo by Jon Tyson on Unsplash Picture this: you have a million contact records to fix and need to find a title match based on email and determine the seniority of the contact. Or perhaps you’re focused on accounts and…
What kind of data belongs in a “Minimum Viable Record”?
A process map to create a Minimum Viable Record There’s a lot of pressure on sellers today to hit activity metrics and reach as many of their accounts as possible, especially when it comes to new business. These sellers rely…
What do you need to know to build a good “no-code” application?
Photo by Ryan Quintal on Unsplash There’s a lot of promise in a no-code environment. No-code development lets you abstract the building blocks of an application or its services into a series of steps or flows that don’t require technical…
